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eGovernment UK · 2004-07-19

"While significant public funds have been ploughed in to content management and CRM systems, there are few public sector websites that allow us to ask a question and receive an intelligent answer in return. The public clearly hasn't noticed any improvement in public sector websites,"

Taken from:
http://www.theregister.co.uk/2004/07/19/egov_invisible/

Dealing with the same topic in german:
http://www.heise.de/tp/deutsch/inhalt/te/17908/1.html

There might be two reasons: First, there is no answer on the governments pages. Second, people just lack the media competence to retrieve the answers.


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